Shipping policy

Where Do You Ship?

Tonic Studios currently ships to the contiguous United States, Alaska, Hawaii and Puerto Rico.

For international orders, you can visit our sister site: Tonic Studios UK

When Will I Get My Order?

Most orders ship out from our warehouse within 2-3 business days, and the total transit time depends on your location. We do not currently offer expedited shipping on Tonic Studios.

Please note that these windows reflect the most recent average transit times, and they are NOT delivery guarantees. Your order may arrive sooner or later than these estimates based on a variety of factors like weather, carrier issues, high order volume, and time of the year.

  Expected Delivery to
AK / HI / PR
Expected Delivery to
Contiguous U.S.
Economy Shipping 10 to 15 business days 5 to 8 business days

 

How Do You Ship Out Monthly Kits to Subscribers?

USA Kit Subscriptions ship out on the first working day of each month. We offer a reduced $7.95 shipping rate as part of your subscription perks.

Do you Offer Free Shipping or Shipping Discounts?

Tonic Studios is pleased to offer FREE Shipping on orders over $75 within the contiguous United States!

Occasionally, we may offer shipping discounts as a promotion to our customers within the contiguous United States. The best way to keep up with all of our promotions is to sign up for our newsletter.

Please note: Shipments to Alaska, Hawaii, and Puerto Rico are not eligible for free shipping promotions or shipping discounts.

What Are Your Regular Shipping Rates?

Our shipping rates are flat rates based on your order total after any discounts but before taxes. All customers are eligible for Economy Shipping, which is the most affordable way to get your delivery.

Order Value
(before tax)
Shipping to AK/HI/PR Shipping to the Contiguous U.S.
$0 - 49.99 19.99 9.99
$50 - 74.99 29.99 9.99
$75 - 99.99 39.99 FREE
$100 - 149.99 49.99 FREE
$150 + 59.99 FREE

 

 

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Need additional help?

If you don't see the answer you need above, please submit a Customer Service request through our dedicated portal or give us a call at: 844-866-4287

Please note that our office hours are 9am-5pm Monday through Friday. If you call during - or outside - those times and receive our voicemail, please leave us a message so we can get back to you.