USA Website

STATUS

RED

- We are having issues with the delivery systems at this time.

- Order processing it taking longer than normal.

What you should expect:
- Order times can vary.  Due to an error in the system, some older orders did not push into the system.  We are now focusing on sending those older orders out.  We are reviewing the timelines and will update you here shortly.


We apologize for this inconvenience and we are working hard to get back to green.  

GREEN

- Staff Levels are enough to handle order capacity.
- 99% Orders are dispatched within 1-3 days of receipt.
- Courier are operating at normal capacity.

What you should expect:
- Orders dispatched within a maximum of 72 hours of receipt. In most cases however it will be 24-48 hour dispatch.

- USA orders are delivery 2-5 days after dispatch depending on your location.

AMBER

- Staff Levels are lower and orders may take longer.
- 99% of orders are dispatched within 7-10 business days of receipt.
- Courier are operating at reduced capacity.

What you should expect:
- Orders will be delivered 2-5 days after dispatch depending on your location.


RED

- Staff Levels are low and orders delayed significantly.
- Orders are taking over 10 days to dispatch.
- Courier are operating significantly disrupted.

What you should expect:

Full details will be given in a red light situation.

CALIFORNIA PROP 65 Notice for Residence of California Please read HERE: Prop 65 Notice Page

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